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Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.
Title: Some users' Exchange Online email messages may not be retrieved when prompting Microsoft 365 Copilot Chat User impact: Users' Exchange Online email messages may not be retrieved when prompting Copilot Chat. More info: Some Exchange Online email messages between July 22, 2026, and today may not be retrieved by Copilot Chat when prompted. While we index the affected email messages to our semantic index model, users can prompt Copilot Chat using exact wording to retrieve the email messages. Current status: The aforementioned deployment has saturated over 50% of the affected infrastructure and we've confirmed that some users are beginning to see remediation as the fix continues to propagate. Additionally, we expect that the remainder of the affected users will have received the fix deployment prior to our next scheduled update, at which point we'll monitor service health telemetry to ensure that impact is remediated and no additional mitigative actions will be required. Scope of impact: Some users that are attempting to prompt Copilot Chat to retrieve details from Exchange Online email messages between July 22, 2026, and today may be impacted. This information may be updated as our investigation continues. Start time: Wednesday, July 22, 2026, at 10:07 PM UTC Root cause: A service change introduced a misconfiguration that prevented Exchange Online email messages between July 22, 2026, and today from being indexed by our semantic index model, causing impact. Next update by: Tuesday, September 29, 2026, at 2:00 AM UTC
Internet Service Providers (ISP)
Developer & Infrastructure Services
Microsoft Power Automate
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Zoom
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Artificial Intelligence (AI)
Some users' Exchange Online email messages may not be retrieved when prompting Microsoft 365 Copilot Chat
Microsoft 365 Copilot Chat
Microsoft Copilot (Microsoft 365)