Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Last update on
We’re actively working on the fix to resolve the issue. We estimate this will take approximately four hours or more to complete, and validate the fix, before it can be deployed. As such, the next status update will be once the fix has been completed and validated, or we have new information to share. We apologize for any inconvenience this issue is causing for users.
Last update on
Guidance remains to continue operations in alternate regions. The platform provider has advised recovery is expected to take several months. We will share new information as it becomes available.
Last update on
Internet Service Providers (ISP)
Developer & Infrastructure Services
SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland
Twilio
Amazon Web Services
Microsoft Power Automate
Collaboration & Communication Apps
Slack
Genesys Cloud
OneDrive for Business
Business Apps
Artificial Intelligence (AI)
Microsoft 365 Copilot Chat
Microsoft Copilot (Microsoft 365)